What to do if apps keep crashing on Android device

  • Apps crashing on an Android device are not uncommon, but there are several ways to fix the problem.
  • You can often fix a crashing app by force stopping the app and restarting it. If that doesn’t fix the problem, check your Wi-Fi and make sure you have enough free storage.
  • Try each of these eight troubleshooting tips to fix a problematic app.
  • Visit Insider’s Tech Reference Library for more stories.

The best part of having a modern smartphone is access to the virtually unlimited range of apps in the Google Play store. But living with lots of apps on your phone is a double-edged sword; If you regularly encounter unstable apps, using your phone may become difficult or frustrating. If this happens to you, there are several things you can try to fix the problem.

What to do if apps keep crashing on Android

There are many possible reasons why apps crash on Android. So the best approach is to try to resolve the situation, starting with the simplest and most practical fixes. Here are eight things you can try if you encounter a misbehaving and crashing Android app on your device.

Make sure your Android operating system is up to date

When you have a problem with your phone, it’s always a good idea to start by making sure your operating system is up to date and installing any available updates. This eliminates the possibility that the problem is caused by an easily fixed bug.

Settings app on Android

Install all available system updates.

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Force close the problematic application

If an app repeatedly freezes or crashes when you try to use it, the first thing to do is force stop it and then restart the app. If this fixes your problem, you probably don’t have a bigger problem and you can continue working. To force an application to stop:

1. Start the Settings application.

2. Faucet Apps and Notifications.

3. Find the crashing app in the list of apps. You may need to press See all apps.

4. Tap the app.

5. On the app details page, tap Force stop.

6. Restart the app and see if that fixed your problem.

The app details screen on Android

Force stop all problematic apps and relaunch them.

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Make sure you have stable WiFi

Some apps handle weak or unstable Wi-Fi connections poorly and may hang or crash if the internet is unavailable in the middle of a task when the app expects internet access. To fix this, turn off your WiFi and rely entirely on your cellular signal (assuming, of course, you have a strong signal).

1. Lower it Control Panel from the top of the screen.

2. Press the wifi icon to turn off Wi-Fi.

3. Start the app and see if it works without crashing.

Restart your Android device

If one or more apps still freezes or freezes, you may be able to fix the problem with a reboot – a common troubleshooting technique is to turn the device off and on again to eliminate any problem that may be residing in memory and to leave everything behind. the world system software starts afresh.

To restart most Android devices, press and hold the power button until you see a screen with a To extinguish or Close button, then press it to complete the shutdown.

Shutdown screen on Android

Restart your phone so that all your applications can start “fresh”.

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Reinstall the app

It is possible that the app is outdated and incompatible with another app on your phone or with certain aspects of the current version of the Android operating system. It is even possible that something went wrong while installing the application and it is partially corrupted. The solution: uninstall the app from your Android device, then install a new version from the Google Play Store.

If you prefer, you can check if an update is available for the app.

Clear the problematic app’s data cache

If none of the steps so far have prevented the app from crashing, you might have an issue with corrupt data in the app data


. Clear the cache and test the app again. The steps to clear the cache may vary slightly depending on the version of Android you have, but here is the general process:

1. Start the Settings application.

2. Faucet Apps and Notifications.

3. Go to the app list (press See all apps if needed) and tap the problem app.

4. Faucet Storage and caching.

5. Faucet Empty the cache.

App settings on Android

Clearing the app cache can fix some stability issues.

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Make sure there is enough free space on your device

In the same way that an unreliable Wi-Fi connection can cause some apps to crash or not work properly, if you have very little storage space available on your phone, apps can become unstable.

Start by checking the available space on your Android. Start the Settings app and scroll down to Storage. You should be able to see how much space is free without touching, but touch Storage to see details about the amount of free space and the types of apps and data using it.

Storage settings on Android

Go to storage settings to see if a lack of space can make some apps unstable.

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When you’re ready to clean up, free up storage space on your phone by deleting apps, photos, and other types of data you no longer need. Then see if the extra storage space solved your problem.

Uninstall the problematic app

If you’ve tried all of these troubleshooting steps and you have an app that keeps crashing frequently, it’s entirely possible, if not likely, that it’s a buggy app or one that’s fundamentally incompatible with other software on your phone. Your best bet is to report the app to the developer (which you can do from the contact developer section of the app’s page in the Google Play Store) and then stop using it or even to uninstall the app until it is updated and working properly.


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