Navistar standardizes factory-installed telematics device on all Class 6-8 vehicles


LISLE, Ill. – Navistar has standardized its factory-installed telematics devices on all new versions of Class 6-8 International Truck and IC Bus complete vehicles, including electric models.

This standardization provides access to actionable vehicle data, enhanced capabilities with industry partners, and even better integration for upfitting capabilities with truck equipment manufacturers.

The factory-installed, warrantied telematics device streams data to OnCommand Connection, Navistar’s connected services platform, which aggregates vehicle health and performance data and turns it into actionable insights. OnCommand Connection has over 30 telematics partner integrations that allow the platform’s unique open architecture to integrate with all vehicle makes and models on the market.

“Our goal is to provide a seamless customer experience,” said Scott Renier, vice president and general manager of connected services and analytics. “We first made OnCommand connection standard on our Class 8 on-road vehicles in 2018, giving these customers access to a full suite of connected products that help improve uptime and lower their total cost of ownership. The extension of the technology to all Class 6-8 international vehicles means that we can now provide this same valuable service to all customers, regardless of fleet type or size.

The standard OnCommand Connection service package provides customers with access to the following:

  • Over-the-air vehicle programming software updates for approved engine calibrations and performance parameter updates to improve customer uptime by keeping vehicles on the road;
  • Vehicle health monitoring that can help identify problems and enable customers to take appropriate action;
  • GPS and geofencing functionality that enables asset tracking and protection.

Access to the International 360 service communication platform that streamlines the service scheduling process and allows customers to customize routine service intervals based on vehicle usage.

The information collected is viewable through the OnCommand login and International 360 portal via desktop or tablet and will be available through a mobile phone app to be released later this year. The application will make the technology more accessible to small customers in all market segments.

“Traditionally, people think connectivity and data analytics are only for large on-road fleets,” said Mark Stasell, vice president of professional trucks. “It’s not. Navistar believes that connected technologies benefit everyone. Connectivity is our future – it will drive many innovations in the short and long term. Making data available to customers of all sizes and on all market segments has invaluable advantages.”

The factory-installed telematics device is covered by a nationwide warranty and includes a five-year subscription to OnCommand Connection, providing customers with access to actionable data and simplified subscription services with Gateway Integration Partners from Navistar.

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