If when you try to connect your Bluetooth device to your Windows 11 or Windows 10 computer, you see an error message It did not work. Make sure your Bluetooth device is still discoverable, then try again.this article offers suggestions to help resolve the issue.
Make sure your Bluetooth device is still discoverable
When this happens, the Bluetooth device may be paired but not connected. If Bluetooth is not working properly, to resolve the issue, we suggest performing the following troubleshooting suggestions:
- Remove and reconnect the Bluetooth device
- Turn off then on the Bluetooth switch
- Restart Bluetooth services
- Run Bluetooth Troubleshooter
- Update Bluetooth drivers.
1]Remove and reconnect the Bluetooth device
Switch off then switch on the device. Remove the Bluetooth device then try to reconnect it and see if it works.
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2]Turn off then on the Bluetooth switch
Open Windows Settings > Bluetooth and devices and here turn off the Bluetooth switch.
Wait a few seconds, then re-enable Bluetooth.
Related: Toggle to enable or disable Bluetooth is missing.
3]Restart Bluetooth services
Open Service Manager and restart Bluetooth related services, then try again and see. Right click on each and select To restart.
Specifically, these three services must have the startup type as Manual (triggered) and they should be Working:
- Bluetooth Audio Gateway Service
- Bluetooth support service
- Bluetooth user service.
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4]Run Bluetooth troubleshooter
From the Windows Settings page, open and run the Bluetooth troubleshooter and see if that helps.
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5]Update Bluetooth Drivers
Open Device Manager and make it Show hidden devices.
You may need to update the following Bluetooth drivers if after expanding the listings you see them. After the update, the input names will change:
- Since Advanced Audio Distribution Profile (Sink) To Microsoft Bluetooth A2dp Source
- Since Audio/video remote control To Microsoft Bluetooth Avrcp transport driver
- Since Audio/video remote control (target) To Microsoft Bluetooth Avrcp transport driver
- Since Hands-free profile To the role of Microsoft Bluetooth Hands-Free Profile AudioGateway
You can also run Windows Update and check for driver and optional updates. You may want to install driver updates if available.
Alternatively again, you can go to the manufacturer’s website and download the drivers and then install them on your computer.
How can I make sure my Bluetooth device is still discoverable?
To make sure your Bluetooth device is still discoverable, open Bluetooth and Devices settings in Windows 11 or Windows 10 and make sure Bluetooth is “discovered; » the switch is set to the On positions.
Why is my Bluetooth device not discoverable?
If your Bluetooth device is not discoverable, it could be because the devices are out of range or not in pairing mode. make your devices “forget” the connection and try to pair them again.
Read next: Bluetooth devices won’t show up, pair or connect.