Introducing Remote Device Manager for Ooma AirDial, Ooma’s turnkey POTS replacement


SUNNYVALE, Calif., April 07, 2022–(BUSINESS WIRE)–Ooma, Inc., an intelligent communications platform for businesses and consumers, today announced the launch of Ooma Remote Device Manager, a web-based portal for monitoring and managing its Ooma AirDial turnkey POTS replacement solution.

This press release is multimedia. View the full press release here:

Ooma introduced Ooma Remote Device Manager, a web-based portal to monitor and manage its Ooma AirDial turnkey POTS replacement solution. The Remote Device Manager Device Details view is displayed here. (Graphic: Business Wire)

Old copper-wire telephone lines, also known as ordinary telephone service or POTS, are being rapidly phased out by telecommunications providers. This creates a significant challenge for security devices and critical systems that require a POTS line – ranging from fire alarm panels to elevator telephones, fax machines, public safety telephones, building access systems and more – which often cannot be migrated to voice over internet, or VoIP, service.

Ooma AirDial ( provides a turnkey replacement for POTS lines by combining the AirDial base station with Ooma’s virtual analog phone service and data connection through a wireless network. national wire.

Affordable and simple to install, Ooma AirDial is now also easy to manage through the new Ooma Remote Device Manager, or RDM, web portal.

Anyone involved in an AirDial deployment – IT teams, property managers, telecom supervisors, etc. – can access the RDM portal anywhere and anytime to view the status of AirDial devices. The RDM can be customized to display key data – either in list view or detailed device view – such as in-use status, wireless signal strength, and backup battery status.

The RDM can also be configured to send automatic notifications, via SMS or email, to multiple users whenever there are events such as an AirDial device out of service or low battery. Additionally, IT consultants managing AirDial installations for multiple customers can monitor devices across all of their accounts and even control billing and service plan selection.

Brickpoint Properties, a residential and commercial property management company in Stoneham, Massachusetts, replaced expensive and unreliable POTS lines with Ooma AirDial for applications such as elevator telephones, building lobby annunciator panels, alarms boiler room water temperature and pool emergency telephones.

“Ooma Remote Device Manager really helps me stay on top of what’s going on with AirDial units at five Brickpoint sites without having to send a member of my team to the site,” said Matthew Shellenberger, CEO of Networking Now at Cambridge, Mass., and Brickpoint’s Virtual CTO. “I have an overview of all products and can then access details of a device or go into details of what’s going on with just one phone number.”

To see AirDial in action on Brickpoint Properties, watch the short video at

Although there are still millions of POTS lines in the United States, industry analysts expect them to disappear completely within five years. At the same time, service costs are rising dramatically as providers struggle to support their remaining POTS infrastructure from a smaller pool of customers.

Ooma commissioned a report from IDC, titled “Impending Copper Sunset Could Leave Critical Infrastructure in the Dark,” which explores the issue and provides guidance on finding solutions. The report can be downloaded for free at

Ooma AirDial is designed from the ground up as a complete POTS replacement, unlike some offerings that only provide hardware and require the customer to provide service or have no remote device manager. AirDial’s many features, in addition to the new RDM, include:

  • Up to four analog connections with standard tone and full backwards POTS compatibility

  • Options for an exclusively wireless connection or switching from a wired broadband connection to a wireless connection

  • Backup battery that will maintain service for eight hours or more during an outage

  • LCD display shows wireless signal strength, battery status, and phone line status

  • Heat sink and ventilation for fanless cooling

  • Number porting

  • Mounting that can be vertical (wall) or horizontal (shelf)

“Since the announcement of Ooma AirDial on November 1, 2021, we have been inundated with inquiries from businesses of all sizes, as well as channel partners, who have been waiting for a complete POTS replacement solution,” said Chris Burgy, vice president of business development at Ooma. “We are now taking an important step with Ooma Remote Device Manager, which gives our customers 24/7 access to their AirDial units without having to leave their desks.”

Ooma AirDial will be showcased at the Channel Partners Conference & Expo in Las Vegas April 11-14, booth #1931. The product is now available in the United States only. To learn more, visit

About Ooma, Inc.

Ooma (NYSE: OOMA) creates powerful connected experiences for businesses and consumers, delivered from its intelligent, cloud-based SaaS platform. For businesses of all sizes, Ooma provides advanced voice and collaboration features including messaging, smart virtual assistants, and video conferencing to help them run more efficiently. For consumers, Ooma’s home phone service offers PureVoice HD voice quality, advanced features and integration with mobile devices. Learn more at or in Canada.

Forward-looking statements

This release contains “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. Statements in this press release that are not statements of historical or current fact constitute “forward-looking statements”. Forward-looking statements in this press release include, but are not limited to, statements relating to Ooma AirDial’s functionality, features, performance and demand. These forward-looking statements involve known and unknown risks, uncertainties and other unknown factors that could cause actual results to differ materially from future results expressed or implied by these forward-looking statements. The forward-looking statements contained herein are also generally subject to other risks and uncertainties that are described from time to time in Ooma’s filings with the Securities and Exchange Commission, including under Section 1A, “Factors of risk” in the company’s annual report on Form 10.-K for the fiscal year ended January 31, 2021 filed April 7, 2021 and in its subsequent reports on Forms 10-Q and 8-K. Investors are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date they are made. Ooma undertakes no obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future events or otherwise.

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Mike Langberg at Ooma

Matt Robison at Ooma


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