How to make sure your printer or device is secure

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MFDs remain useful in many businesses despite the growing prevalence of digital communications. However, these devices can be overlooked and not always considered part of your company’s IT infrastructure. This is concerning because MFDs are connected devices, which means they present a terminal that can be exploited by cybercriminals. That is, unless they are properly secured. It’s important to make sure your devices are equipped with the necessary security and that your service provider is up to date with ways to protect your business.

How MFDs pose a risk

As people return to the office and other workplaces, MFDs are likely to see increased use. Unsecured or poorly secured devices can provide a gateway into the organization’s network. Once a cybercriminal gains access to the MFD, it can proliferate throughout the network and cause massive damage.

There are four ways in which MFDs pose a security risk within an organization:

  • Compromised credentials or outdated software can provide unauthorized access to MFDs. This access can be the starting point for a broader cyberattack, or malicious actors can simply steal the data stored on the device’s storage drive, including potentially sensitive documents.
  • MFDs can be used in Distributed Denial of Service (DDOS) attacks.
  • Unauthorized users can access the MFD settings and reconfigure the device. This could lead to results like emailing scanned documents to cyber criminals, for example.
  • Unclaimed prints can be left on the device tray, posing an information security risk because unauthorized users can simply take the pages.

Information security is vital for any business. Malicious cybercriminals can exfiltrate information by accessing data and documents sent to and from the MFD, including scans, photocopies, and emails. Even if the organization has strict data governance rules in place, if the MFD is ignored, the business will be exposed to a data breach.

How Konica Minolta can help reduce the risk

Like any other connected device, it is important to ensure that your MFD is protected against cyberattacks. This starts with making sure you are running any vendor-recommended device firmware and protecting the device with a strong, unique password.

MFDs can store data including scan, fax and copy inputs, and print and copy outputs. Many organizations are unaware of this and therefore do not act to secure this data. It is important to ensure that sensitive data is automatically deleted and that storage drives are erased or destroyed before disposing of the MFD.

Before purchasing a device, companies need to know what security measures will be provided. For example, Konica Minolta is able to provide an encrypted storage drive, automate file deletion, automate machine setup for optimal security, and provide password protection. Also consider whether your provider can offer virus or malware detection that can run on your MFD. It can also be useful to place a sticker on the machine that alerts workers to the security measures in place, such as Bitdefender, as this can deter users who were considering committing a data breach.

It’s no longer about whether a business is under attack, it’s more about when and how you are prepared. Bitdefender offers complete protection for your multifunction printer (MFP), which makes it unique in the market. With Bitdefender, more than a third of companies worldwide trust the market leader.

What makes Bitdefender antivirus scanning unique for bizhub devices?

  • Hassle-free full subscription: once paid, always usable and secure (for the life of the MFP).
  • Bodyscan for the MFP: Complete X-ray of documents and files (and not only superficially).
  • Scan in real time and on demand (as you wish).
  • Automatic antivirus scan table updates provide protection against the latest threats.
  • View virus scans, so you can see everything at a glance.

When MFDs reach end of life, Konica Minolta can help clean up the hard drive at the customer’s premises or manage it according to your security policies.

As more workers return to the office, the pressure on the humble MFD is likely to increase. Companies should review their security measures as soon as possible to ensure that their MFDs are protected and up-to-date. Failure to do so could result in a costly data breach.

Konica Minolta South Africa helps businesses of all sizes protect their data with its offering of security solutions. To find out how we can help improve the security of your company’s MFDs, contact us on 0800bizhub or visit your nearest Konica Minolta branch.

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