How to fix Galaxy Buds that won’t connect to your device


Smart wearables like the Galaxy Buds have made the audio experience more convenient than ever. But, you may find it annoying in situations where it just won’t connect to the device.

You may face this problem for many reasons. It could be as simple as misconfigured Bluetooth settings or other wireless devices around the Galaxy Buds. Or, the device may be interfering with the connection.

Nevertheless, you can always work around this problem. Try pairing the Galaxy Buds to other devices to determine if it is the earbuds issue. Once you are sure, restart the Bluetooth service by turning it off and then turning it back on. Unpair other wireless devices from the device.

If you’re looking for more Galaxy Buds docking fixes, we’ve got you covered.

Why aren’t the Galaxy Buds connecting?

Some of the reasons for Galaxy Buds not connecting are:

  • Misconfigured Bluetooth settings
  • Disruption by other nearby wireless devices
  • Galaxy Buds are out of reach
  • Waiting for headphones update
  • Battery charge level decreased
  • Internal device problems
  • Outdated Bluetooth Drivers
  • Unidentified issues in Galaxy Buds
  • How to fix Galaxy Buds not connecting?

    You can connect the Galaxy Buds to your device using several fixes. First, check if you have enabled Airplane mode. You can restart the Bluetooth service of the headphones and the device. Also turn off other nearby wireless devices.

    Or try pairing the Galaxy Buds in an isolated space without being disturbed by other wireless devices. You can also check out the other fixes below.

    Restart Bluetooth

    Galaxy Buds may not connect even if you have already enabled Bluetooth. In this situation, you can restart the Bluetooth settings by simply turning it off and on again.

    You will find this fix easy by going through the instructions below.

    Under Windows

    1. Go to settings.
    2. Select Devices.
    3. Select Bluetooth and other devices.
    4. Now turn it off Bluetooth toggle button.
    5. After waiting about a minute, enable the toggle button.

    On Android

    1. Press on Settings.
    2. Then press Bluetooth.
    3. Disable the Bluetooth toggle button.
    4. Then wait a bit and turn it back on.
      Enable Bluetooth on Android

    Turn off and unpair other wireless devices

    If there are other wireless devices when the Galaxy Buds try to pair with the device, it may create a disturbance. For example, a wireless mouse or printer may have its Bluetooth enabled.

    Likewise, previously paired devices earlier can also prevent the Galaxy Buds from connecting to the device. So, unpairing them can be another method to allow the Galaxy Buds to connect. Here’s how.

    On PC

    1. Go to settings.
    2. Select Devices.
    3. Then click on Bluetooth and other devices.
    4. Select previously paired devices.
    5. Select Remove the device.Delete device-PC

    On Android

    1. Open Bluetooth settings.
    2. Tap the device you want to remove from the list of paired devices.
    3. Then press Ungroup.

    Keep the Galaxy Buds and the device nearby

    Galaxy Buds may have issues connecting to the device if it is not nearby. The Bluetooth connection range is approx. 10 meters. So if you try to connect Galaxy Buds at a distance further than that, it will not pair with the device.

    Also, make sure there are no other barriers blocking the connection. It could be a wall, a closet, or even a person, for that matter.

    So, try connecting the Galaxy Buds while keeping them close to the pairing device. Also, clear any obstacles preventing the earbuds from connecting.

    Restart the Galaxy Buds

    When the Galaxy Buds won’t connect, sometimes restarting the earphones can fix this problem. It also gives the Galaxy Buds a fresh start. You can restart the headphones by following these steps.

    1. Place the Galaxy Buds in their charging case.
    2. Close the housing cover.
    3. Then wait a few seconds (7 seconds or more).
    4. Now take out the Galaxy Buds.

    Maybe after restarting the headphones they will start connecting.

    Charging Galaxy Buds

    Galaxy Buds may not connect if the battery is low. Even if one of them runs out of battery, it will prevent the headphones from connecting.

    You can charge the Galaxy Buds this way.

    1. Place the headphones in their respective slots.
    2. Close the charging case cover.
    3. Then connect the charging case to the power source.

    While the earbuds are charging, you can also charge the device you’re trying to connect to the Galaxy Buds. Once the Galaxy Buds are fully charged, try connecting them again.

    Update Galaxy Buds

    Galaxy Buds may have connectivity issues in case you haven’t updated them for a long time. If you have the Galaxy Wearable app, it will notify you whenever an update is available. You can also update Galaxy Earbuds manually.

    After charging the headphones and connecting them to the app, follow these steps to update them.

    1. Place the Galaxy Buds in the charging case without closing the lid.
    2. In the app, tap About headphones.
    3. Then select Update headset software.
    4. Finally, select Download and install.

    Delete paired Bluetooth information from Galaxy Buds

    If you still cannot connect the Galaxy Buds, you can delete its paired Bluetooth information. And, then, try again to connect them to the device of your choice. This allows the pairing process to start over.

    You can follow these steps.

    On PC

    1. Go to settings.
    2. Select Devices.
    3. Then click on Bluetooth and other devices.
    4. Activate the Bluetooth button, in case it is turned off.
    5. Select Galaxy Buds.
    6. Select Remove the device.

    On Android

    1. Open Bluetooth settings.
    2. Locate and tap Galaxy Buds in the list of paired devices.
    3. Then press Ungroup.

    Restart your device

    The next method to fix is ​​to restart the device. Reboots are a known fix for anything technical, as it starts your device with a clean slate.

    Follow these steps to restart your device. Once you restart it, try connecting the Galaxy Buds again.

    Under Windows

    1. Press the Windows key.
    2. Then click the Power button.
    3. Select Restart.
      Restart PC

    On Android

    1. Press and hold the power button for a few seconds.
    2. Once the power menu appears, select Restart/Restart.
      restart android

    Update Bluetooth Drivers

    If the device’s Bluetooth drivers are not up to date, the Galaxy Buds may not connect to the device. So check for timely Bluetooth driver updates.

    Here’s how to update to the latest drivers.

    1. Press Windows + X keys.
    2. Select Device Manager.
    3. Then click on Bluetooth.
    4. Click on the Bluetooth adapter name, such as Realtek Bluetooth 5 Adapter.
    5. Right click on it and select Update driver.
    6. Select Automatically searches for updated driver software.
    7. Finally, press Close.
      Update Bluetooth Driver

    After updating the Bluetooth drivers, restart the device. Then you can try pairing the Galaxy Buds with the device.

    Reset Galaxy Buds

    If you still can’t connect the Galaxy headphones, you can reset them. This will restore its default settings. Resetting will fix any unidentified issues in the headphones. But, you can only reset the Galaxy Buds through the Galaxy wearable app.

    Also, make sure both earbuds are connected before you start resetting them. Follow these steps to reset the Galaxy Buds.

    1. Open the Galaxy Wearable app on your phone.
    2. Faucet About headphones.
    3. Then tap on Reset headphones.
    4. Again, tap Reset to confirm.
      Reset Galaxy Buds

    After that, try connecting the Galaxy Buds to see if they pair successfully this time.

    Contact the official support center

    If you are unable to connect the headphones with these fixes, you can get help from Samsung Support Center. Contact them with the details of your problem through calls or messages. And they will get back to you with the right solution.


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