Many Windows users when connecting a scanner, printer, or other device to their Windows computer receive the following error:
You need a WIA driver to use this device. Please install it from the installation CD or manufacturer’s website and try again.
This error prevents your computer from installing the required driver for a device you have plugged into it. In this article, we are going to see some of the solutions to fix the error effortlessly.
What is a WIA driver?
Windows Image Acquisition (WIA) Playerr is used by your operating system to create graphics applications such as Photoshop to communicate with imaging devices such as a printer and scanner.
If you get this error message from the WIA driver, there must be a problem with that driver. It may be outdated, corrupted or missing.
Fix You need a WIA driver to use this device
If you see the error message “You need a WIA driver to use this device”, the following solutions will help you solve the problem:
- Start the WIA service
- Update WIA Driver
- Reinstall the WIA driver
Let’s talk about it in detail.
1]Start the WIA service
Before concluding that there is something wrong with the hardware, we should check if the Windows Imaging The service is activated. To do this, you need to follow these steps.
- Launch Services from The Start menu.
- Look for Windows Imaging and double click on it.
- Now change the Start type at Automatique and click Begin (if stopped).
- And click Apply > OK.
Even if it starts, you can restart it and check if that helps.
Now restart your computer and check if the issue is resolved.
2]Update WIA Driver
If the WIA service on your computer is working fine, try updating WIA and see if that fixes the problem. You can visit your To scan Where Printer manufacturer’s website and download and install the latest driver software from there. Install it and check if the WIA driver issue is resolved.
3]Reinstall the WIA driver
If the update did not help, try reinstalling the WIA driver. This will help you if your driver software is corrupt. To uninstall the WIA driver, you can follow the given steps.
- Launch Device Manager by Win + X > Device Manager
- Click on View > Show hidden devices.
- Develop Imaging devicesright click on your scanner driver and select Uninstall the device.
Once your driver is uninstalled, detach and connect the scanner from the devices and verify that it will automatically install the required driver.
To do this, check if the problem is resolved.
Some users have asked questions that need to be addressed regarding this error. So let’s answer them.
How can I get the WIA driver?
You can easily download the WIA software from the CD/DVD supplied with your scanner. If for some reason you don’t have the disk, you can find the driver for your particular model on the manufacturer’s website.
What is the difference between TWAIN and WIA scanning?
WIA only works on Windows, while TWAIN is designed as a universal driver, intended to work on all operating systems. So, if an imaging device is designed for Windows, then only it will use WIA.
They have a different way of doing things, as WIA uses a common method dialog boxwhile TWAIN uses the one created by the manufacturer.
If you scan in duplex mode, TWAIN restricts you from using the same setting for both sides, while WIA has no such restrictions.
So, now you know the difference between these two imaging drivers.
Read more : The scanner does not work.