Explained: All About WhatsApp’s Cross-Device Tool


WhatsApp recently announced that the Cross-Device Support Tool is no longer in beta. This tool named “Linked Devices” in the settings section of the Facebook-owned messaging platform is now available offline. Users who wanted to try this tool had to join the beta program and had to have internet connectivity on their primary phone to test the tool. Now, users will no longer have to worry about internet connectivity on their primary phones. This tool has now been rolled out for iOS users and will soon be available for android. However, WhatsApp also revealed that it has seen “an increase in the number of people accessing” the service directly through their web browser since it was introduced in its beta phase.
WhatsApp’s multi-device support tool allows users to access the messaging platform on four other devices apart from their phones. Users can now access WhatsappWeb on devices like laptops and desktops without having to worry about internet connectivity on their phones. However, it is important to note that if you do not access WhatsApp on your for more than 14 days, all linked devices will be disconnected. Including the phone, users will be able to use this tool on five devices, at the same time.
How it works?
WhatsApp has launched a new Code Verify extension for the new version of the tool to allow users to verify the authenticity of the code they scan. Go to web.whatsapp.com on your office or a laptop browser and use your mobile device to scan what is displayed on your PC screen. For Android devices, open the WhatsApp app and tap on the three-dot menu. This will take you to a menu where you can find the “Linked devices” option and tap on it. The “Linked devices” option is available in iOS settings. Here you will be asked to scan the code and ensure that both your phone and PC have internet connectivity, at least for the first time. The company mentioned on its FAQ page that once users link their phone to another device, the device “sends an end-to-end encrypted copy of your most recent message history to your newly related”. Newer messages will be stored locally, but not all messages will sync to WhatsApp Web or Desktop. In some cases, the messaging platform may ask you to access your phone to see the complete message history.
Features not supported
WhatsApp’s FAQ page mentioned that some features are not supported in the “Linked Devices” tool. These features include removing chats on linked devices if you’re using an iPhone, texting or calling someone using an older version of WhatsApp, no tablet support, the ability to track live location on linked devices, the ability to create and view broadcast lists on linked devices and texting with link previews from WhatsApp Web.
How to get the tool on iOS?
Make sure you have updated to the latest version of WhatsApp on your primary device if you cannot find the linked devices tool on your iOS or Android device. Once updated, restart the app and you can find the tool among the settings options.


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