6 Ways to Troubleshoot If a Bluetooth Device Freezes Your Mac

  • If you think your Bluetooth device is freezing your Mac, there are a few things you can check to fix the issues.
  • Make sure your MacOS is up to date as it may contain updates to your Bluetooth drivers and fix potential issues.
  • You can also toggle your Bluetooth controls, re-pair your devices, and make sure your WiFi isn’t conflicting with Bluetooth.
  • Visit Insider’s Tech Reference Library for more stories.

Everyone knows your Mac is supposed to “just work”. Usually it is. But sometimes your computer may misbehave, especially when wireless technology like


causes problems. Some users find that Bluetooth can even cause their MacBook or other Apple computer to freeze at startup, or Bluetooth itself to freeze or slow down. If you’re having a problem with your Mac because of Bluetooth, here are some common ways to troubleshoot and fix the problem.

Make sure your Bluetooth devices are fully charged

If you’re having Bluetooth performance issues on your Mac, the easiest thing to check is to make sure that any Bluetooth device you’re using, whether it’s your headset, keyboard, mouse, or other device, is fully charged. .

Update your macOS

It’s possible you’re using an older version of macOS and there’s a critical bug affecting your Bluetooth connections. To check, click on the Apple logo in the menu bar, then About This Mac. On macOS On screen, click Software update… If updates are available, click Update now.

The software update dialog for macOS.

Check for system updates that might fix your Bluetooth issues.

Dave Johnson/Insider

Restart your Mac

If it’s been a while since you restarted your Mac, a clean boot may be enough to eliminate Bluetooth issues. Click it Apple logo in the menu bar, then To restart… Let your Mac restart, which will reset your computer’s working memory and device drivers.

The Apple menu showing the Restart option in macOS.

Restart your Mac to clear your computer’s memory and reset erratic drivers.

Dave Johnson/Insider

Toggle Bluetooth on your Mac

Another easy way to reset your Bluetooth radio and eliminate potential problems is to turn Bluetooth off then back on. Click it Apple logo in the menu bar, then System Preferences… Double click Bluetooth. On the left side of the Bluetooth window, click Disable Bluetooth. Wait about 30 seconds, then click Activate Bluetooth.

The Bluetooth system preferences in macOS.

You can fix many common Bluetooth issues by turning Bluetooth off and back on.

Dave Johnson/Insider

Re-pair your Bluetooth devices

If you think the problem is with a specific Bluetooth device, you may be able to get it working properly again by unpairing the device from your Mac and then pairing it again. Click it Apple logo in the menu bar, then System Preferences… Double click Bluetooth. Find the potentially problematic device in the list, then click on the X on the right side of the window. In the pop-up window, click Eliminate. Then re-pair that device with your Mac and see if the performance has improved.

The Bluetooth system preferences in macOS.

Fix a problematic Bluetooth driver by removing and then re-associating a Bluetooth device.

Dave Johnson/Insider

Improve your Bluetooth signal

Finally, you need to ensure that your Bluetooth devices have the best opportunity to communicate with your computer. If you’re using a Bluetooth device near the end of its range from the Mac, move closer. Keep the device as close to your computer as possible.

Also, make sure there are no other sources of potential interference nearby. If you have a Wi-Fi device connected to your Mac using the slower 2.4 GHz network, reconnect it using the 5 GHz Wi-Fi network if possible, to avoid interference with Bluetooth. Turn off any 2.4 GHz Bluetooth and WiFi devices you don’t need. And move all USB hubs away from your computer so they aren’t directly above or next to it.


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